Refund policy
RETURNS, EXCHANGES, CORRECTIONS & REFUNDS
Services Rendered:
All services provided by Amaryllis House of Beauty are considered final sale. We do not guarantee subjective preferences including, but not limited to, color selection, shape, length, design choices, or personal aesthetic expectations once the service has been approved and completed by the client.
If you believe there is a technical issue with your service, including significant chipping, lifting, or breakage caused by application error, you must notify us within 48 hours of your original appointment by phone, text message, or email, along with clear photo evidence.
Requests submitted after 48 hours will not qualify for complimentary corrections, refunds, credits, discounts, or adjustments under any circumstances.
Any approved correction service must be scheduled within the timeframe provided by management and performed only by the original technician unless otherwise authorized by management.
Refunds are never guaranteed and are issued solely at the discretion of management. If a refund is approved, the maximum refund amount shall not exceed 30% of the original service total.
We are not responsible for issues resulting from:
- improper aftercare,
- outside modifications, repairs, or removals,
- excessive force, accidental damage, or misuse,
- exposure to harsh chemicals,
- failure to follow technician recommendations,
- normal wear and tear,
- medical conditions,
- allergic reactions,
- or services performed over previously damaged nails or lashes.
Deposits:
All deposits are strictly non-refundable.
No-Shows & Late Cancellations:
All cancellation fees, late fees, no-show fees, and booking deposits are non-refundable.
Retail Products:
All sales are final. Due to hygiene and sanitation regulations, retail products cannot be returned, exchanged or refunded.
Gift Cards, Packages & Promotions:
All gift cards, packages, memberships, promotional services, discounted services, prepaid sessions, and special offers are final sale, non-refundable, and non-transferable.
Chargebacks:
Initiating a false, fraudulent, or unjustified chargeback after services have been rendered may result in refusal of future services and additional collection efforts where permitted by law.
Right to Refuse Service:
Amaryllis House of Beauty reserves the right to refuse service, corrections, refunds, future appointments, or continued business to anyone displaying abusive behavior, harassment, repeated policy abuse, fraudulent activity, or inappropriate conduct toward staff or clients.
By booking an appointment or receiving services at Amaryllis House of Beauty, you acknowledge and agree to all policies listed above.